How to update Aadhaar in SSO ID?

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SSO ID (Single Sign-On ID) is a unique digital identity that allows users to access multiple government or organizational services with one login, ensuring convenience, security, and streamlined authentication across different platforms and applications.

Welcome to best guide for updating Aadhaar in SSO ID portal, here we provide fastest and easiest method to update your Aadhaar details in SSO portal which is Single Sign-On of Rajasthan government. SSO ID portal is best place where citizens can access more than 100 government services with single login, that is why it became so important for people of Rajasthan. You know SSO portal requires Aadhaar integration so that citizens can get authenticated access to various schemes and benefits that government provides. When you link your Aadhaar with SSO profile you are creating verified digital identity which makes your interaction with multiple departments so easy, you do not have to provide documents again and again for different services. This integration helps you to utilize services like employment registration, scholarship applications you can apply, health schemes you can get benefit from and pension benefits also available through this single platform.

You might be thinking why updating Aadhaar details in SSO profile is so important? if so let us tell you that when your Aadhaar information is not updated or there is mismatch with SSO records, you will face authentication failures, services will be denied, delays in getting benefits you deserve. Regular updates ensure that all your information like name, date of birth, address, mobile number everything remains synchronized across government databases which is 100% important. This synchronization matters most when you are accessing time-sensitive services like Rajasthan Government Health Scheme (RGHS), you know social security pensions and educational scholarships also require this. Updated Aadhaar details also protect you from fraud attempts and ensure that government communications, OTP verifications reach you without any problem. Integration also helps to maintain your eligibility for welfare schemes that need periodic verification of your details.

Through this guide we will tell you complete process of How to update Aadhaar in SSO ID? We cover everything from basic prerequisites to advanced troubleshooting that you might need. You will learn about essential documents that are required for different user categories, we will tell you step-by-step procedure for linking Jan Aadhaar with SSO account, also you will discover solutions to common errors that users face during update process. Whether you are citizen, government employee or business owner, we have tailored instructions for your specific registration type. We also explore alternative update methods through e-Mitra centers which is very helpful, provide contact information for technical support when self-service options do not work for you. After reading this guide you will have all knowledge and tools that is necessary to successfully update and maintain your Aadhaar information in SSO portal.

Prerequisites and Steps to Update Aadhaar in SSO Portal

Before you start Aadhaar update process in SSO portal, you must ensure that you have all necessary prerequisites ready which is very important. Primary requirements include active SSO ID that you can access with your login credentials, valid 12-digit Aadhaar number that UIDAI issued to you, and mobile number that is registered with your Aadhaar for OTP verification which is must. You will also need your Jan Aadhaar ID or Enrollment ID, this serves as family identification number in Rajasthan's integrated database system. This Jan Aadhaar ID is so essential because it links your individual profile to your family's collective information, so you can access household-based government schemes. Government employees should have their employee ID and department details ready which will make process faster. Business owners keep your business registration numbers and relevant commercial documentation handy, it will help you. Also important to ensure that your mobile device or computer has stable internet connection, you can receive SMS messages for OTP verification without any delays.

User TypeUpdate MethodRequired Documents
CitizensSSO Portal with Jan AadhaarAadhaar, Mobile Number, Jan Aadhaar ID
Government EmployeesSSO Portal with Employee IDAadhaar, Employee ID, Department Details
Business/UdhyogSSO Portal with Business RegistrationAadhaar, Business Registration Number

Main update procedure begins when you access SSO portal at ssoidportal.org using your existing credentials that you have. Once you logged in, your dashboard will display various service icons, you need to locate and click on G2G (Government to Government) icon among them. This icon typically appears prominently on main dashboard, it provides access to profile management functions which you need. After clicking G2G icon, you will see multiple options including 'Update Profile' which you need to select now. System will then prompt you to enter your Jan Aadhaar ID or Enrollment ID, this step is so crucial because it fetches your family member details from Jan Aadhaar database. Make sure you enter complete ID accurately, even minor errors can prevent system from retrieving your information which will create problem for you. Portal will then validate your ID and display list of family members that are associated with that Jan Aadhaar card, you can select your specific profile for updating.

  1. Log into SSO portal using your credentials and locate G2G icon on dashboard
  2. Click on Update Profile option and enter your Jan Aadhaar ID/Enrollment ID
  3. Select Jan Aadhaar member from displayed list and click Send OTP
  4. Enter OTP received on registered mobile number and click Validate & Sync
  5. Complete Aadhaar authentication by checking self-declaration box and clicking update button

Troubleshooting Common Aadhaar Update Errors and Solutions

Users frequently encounter various error messages during Aadhaar update process, most common being mismatched details between Jan Aadhaar and SSO profile records which is frustrating. This error typically occurs when name, date of birth, or gender information differs between two databases, even single character or formatting difference can cause this. Another prevalent issue is mobile number not being updated in either Jan Aadhaar or Aadhaar database, this prevents OTP delivery and blocks verification process completely. e-KYC pending error is particularly common for families where members above age of 5 have not completed their electronic Know Your Customer verification, which is mandatory requirement for accessing government services. Some users also face synchronization delays where system takes time to reflect updates across different government databases, you have to wait for this. Understanding these common errors helps users to prepare better, take preventive measures before starting update process. System timeout errors also occur during peak usage hours, particularly during scheme enrollment periods when server load is so high.

  • For mismatched details error: Update incorrect information in either SSO profile or Jan Aadhaar to ensure exact matching
  • For OTP not received: Check if mobile number is updated in Jan Aadhaar, use HOF registered number if member's number is not updated
  • For e-KYC pending: Visit e-Mitra center or complete e-KYC process online for all family members above 5 years
  • For profile sync issues: Wait few hours for system synchronization after successful update before trying again

When standard update methods fail, several alternative approaches can help to resolve persistent issues that you are facing. Visiting e-Mitra center provides hands-on assistance from trained operators who can identify and resolve complex technical problems that may not be apparent to you. These centers have direct access to backend systems, they can often bypass certain validation errors that block online updates which is very helpful. Another effective alternative is using your SSO profile ID instead of Jan Aadhaar when you face repeated name or date discrepancies in documents. This method allows system to pull information directly from your SSO profile rather than cross-referencing with Jan Aadhaar data which sometimes creates problem. For users whose family members' mobile numbers are not updated, Head of Family (HOF) can initiate update process using their registered mobile number, provided they have necessary permissions in Jan Aadhaar system. In cases where Aadhaar demographic details need correction, you should first update your information through UIDAI portal or Aadhaar Seva Kendra before attempting SSO integration. Some users they find success by clearing browser cache and cookies or trying different browsers when facing persistent loading or validation errors.

For technical support and unresolved issues, contact SSO helpdesk at 1800-180-6127 or RGHS helpdesk at helpdesk.rghs@rajasthan.gov.in for specialized assistance with profile updates and error resolution.

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